TEAM SPEAK

[Admin]

As of yesterday evening at or about 4:00 pm P.D.T. all Voice Servers owned by Speedwise Hosting went offline, thing of it was Speedwise is operated out of Virginia which was 8:00 PM E.D.T. for them their offices close for the day at 5:00 pm.

Customer Support was made aware of the issue that all Teamspeak Servers had been Blacklisted placing them in offline status due to the Blacklisting.

E-mail was sent with a reply sent back that a temporary server could be set-up but it would not be ready for us to use until sometime around 11:00 to 12:00 at night for us. I did not see any use in sending everybody new info for log in sense they felt this issued would be resolved today before 10:00 P.D.T. sorry for the inconvenience this may have caused.

[Slicerlot]

To: [e-mail]
Subject: [SUPPORT #SGL-831478]: Black Listing of Servers
Date: Thu, 17 Jan 2008 10:22:50 -0600
CC:
From: "SpeedWise Support" <[e-mail]>
______________________________________________________________________________


Hello, Aarmageddon

We are sorry for the issue with your TeamSpeak server. The company of
TeamSpeak made an error with our Authorized Hosting Account causing the
outage. We have contacted them and resolved the issue. Your
TeamSpeak server should be working again very shortly. If it does not, please
let us know so we can contact them again. This problem was not due to
anything you did as a customer. We appreciate your understanding and business!

Again, sorry for the issue!

SpeedWise.net

Ticket Details
===================
Ticket ID: SGL-831478
Department: SpeedWise Support
Priority: Urgent
Status: Open

_________________________________________________________________________________

Server Is Now Online Ready For Use We Can Login Again Now Same As Before.

sorry guys

what happened there was a new patch released Only For Commercial Hosting Services running Teamspeak Servers it was sent after all the techs had gone home for the evening. They brought all the servers back online at the sametime around 8:00 am for most of us.